Privacy Policy for Amazon Cleaning
Effective Date: 01/01/2010
Amazon Cleaning (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, amazoncleaning.net (the “Site”), and when you engage with our services. Please read this policy carefully. If you do not agree with the terms, please do not access the Site or provide any personal information.
Information We Collect
We may collect information in several ways, including:
-
Personal Information You Provide:
- Name
- Email address
- Phone number
- Physical address
- Details about your home (e.g., square footage, number of rooms, and cleaning preferences)
-
Automatically Collected Information:
- IP address
- Browser type and version
- Pages viewed on our Site
- Duration of your visit
- Cookies and tracking technologies
-
Payment Information:
- Payment method details (e.g., credit card information, Apple Cash) are processed securely through third-party payment processors. We do not store payment information on our servers.
-
Mobile Information:
- If you opt-in to text messaging for appointment reminders, promotions, or updates, we collect your mobile phone number and consent.
How We Use Your Information
We use your information for the following purposes:
- To provide, manage, and deliver our cleaning services.
- To communicate with you regarding appointments, promotions, and updates.
- To respond to inquiries or customer service requests.
- To improve the functionality and user experience of our Site.
- To comply with legal and regulatory requirements.
Text Messaging Disclaimer
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.
How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers:
- Third-party companies or contractors who assist in delivering our services (e.g., payment processors, IT support).
- Legal Authorities:
- When required by law or to protect our rights, property, or safety.
- Business Transfers:
- In connection with any merger, sale of company assets, financing, or acquisition of all or part of our business.
Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience. Cookies help us understand how you use our Site and enable us to provide you with personalized content and advertising.
- Essential Cookies: Required for Site functionality.
- Analytics Cookies: Help us analyze usage patterns.
You can manage or disable cookies through your browser settings.
Your Rights
You have the following rights regarding your personal information:
- Access: Request details about the data we collect about you.
- Correction: Request corrections to inaccurate or incomplete information.
- Deletion: Request deletion of your personal data, subject to legal requirements.
- Opt-out: Unsubscribe from marketing emails or adjust cookie settings.
To exercise these rights, contact us at sales@amazoncleaning.net.
Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. Please review their privacy policies before providing any information.
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with the updated effective date. We encourage you to review this page periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Amazon Cleaning
Email: sales@amazoncleaning.net
Phone: 770-906-4001
Text / SMS Marketing
If you choose to opt-in to SMS communications from Amazon Cleaning, you will receive text messages at the mobile number you provide.
These messages might be automated and may include promotional offers, coupons, and/or information related to Amazon Cleaning, as well as updates regarding your cleaning services and account.
Consent to Receive Automated Messages
You understand that consent to receive automated messages is not a condition of purchase or use of Amazon Cleaning’s services.
Messages may include but are not limited to, appointment confirmations, updates, and special offers.
Frequency of Messages
Message frequency may vary based on your service appointments, account activity, and ongoing promotions. You will receive messages relevant to your scheduled cleanings and occasional promotional updates.
Opt-Out and Support Options
You may opt out of receiving text messages at any time by texting “STOP”. Upon receipt of your opt-out request, you will be unsubscribed and will no longer receive text messages from us. A confirmation message will be sent to confirm your unsubscribe request. Should you wish to re-subscribe, you may text “START” to receive SMS messages again.
For assistance with the messaging service, text “HELP” or contact sales@amazoncleaning.net.
Wireless Carrier Rates and Services
Wireless carrier message and data rates may apply. Wireless carriers are not liable for delayed or undelivered messages.
Confidentiality
We will maintain the confidentiality of your mobile number. Your mobile number will not be shared with third parties for their own marketing purposes. However, for operational purposes, your name and mobile number may be shared with our service providers who assist in the delivery of our SMS communications. These providers use your personal information solely to carry out the services they provide to Amazon Cleaning.