We will provide a ballpark estimate via email or phone. We need to ask a few questions in order to ascertain an initial ballpark estimate. 770-906-4001
- Do you live in an older or newer home?
- Do you have any dogs or cats and if so, how many of each?
- How many bedrooms and bathrooms would you liked cleaned in your home?
- Would you happen to know the square footage?
- How often would you want someone to stop in, weekly, bi-weekly or monthly?(we also offer tri-weekly)
The onsite(in-home) estimate
- We quickly tour the home and provide a final quote
- We record any specific requests and notes so that we can customize the service
- We cover all of the aspects that we will cover for the deep and ongoing visitation
- We cover customer guidelines to set us up for long term success
- The onsite estimate will almost always take 10 minutes or less
The first deep cleaning visit
- The crew will be briefed on specific customer requests and deep clean the entire home
- The customer does not need to be present but we will contact the customer 1 hour before completion for a final walk through
- We actively request any suggestions or feedback during the final walk through process, each house has a learning curve and we want to master it
- During checkout, in the home office back at Amazon, the crew will document with the home office any specific instructions they learned during the final walk through
- One of the owners will followup after the first visit to touch base and learn any additional ways we can customize the service
- Only the same crew who performed the first deep cleaning will clean for the customer on an ongoing basis
- We will send phone and email reminders to the customer 1 day prior to scheduled visitation
- We answer the immediately phone and actively encourage any suggestions and critiques so we can maintain a long term healthy relationship
- We realize we are guests in the customers home and each person has a different vision, our crews treat each home differently and follow our customized agenda as dictated by the client
- We will not over schedule our crews and allow plenty of time to complete each assignment
- We also have an online customer survey form and actively encourage any feedback, we also encourage you to Refer A Friend